Terms of Service
Last updated: 1 June 2026
These Terms set out the rules for using the Sidekick website and app. Please read them carefully.
1. About these terms
These Terms of Service (“Terms”) govern your use of the Sidekick website (sidekicksports.com.au) and the Sidekick mobile app (together, the “Service”), operated by SandenHub Pty Ltd (“SandenHub”, “we”, “us”). By using the Service you agree to these Terms. If you do not agree, please do not use the Service.
2. Using the Service
You may use the Service only in line with these Terms and applicable law. You agree not to:
- use the Service for any unlawful, harmful or fraudulent purpose;
- attempt to gain unauthorised access to, disrupt, or interfere with the Service or its security;
- upload content you do not have the right to share, or that is offensive, infringing or unlawful; or
- misuse other people’s personal information accessed through the Service.
You are responsible for activity that occurs under your account and for keeping your login details secure.
3. Accounts and teams
Some features require an account. If you create or administer a team, you are responsible for the information you add and for ensuring you have the right to add details about other people (such as players or parents). You must provide accurate information and keep it up to date.
4. Payments
The Sidekick app is free for managers, coaches and captains. Where you choose to collect or make payments through the app (for example registrations, gift funds or the fine fund), those payments are handled by third-party payment providers, and we may charge a small fee on amounts processed. You are responsible for the accuracy of payment details and for any amounts you collect from your team. Payment provider terms also apply to those transactions.
5. Your content
You retain ownership of the content you submit to the Service. You grant SandenHub a limited licence to host, store and display that content solely to operate and provide the Service to you and your team. You are responsible for your content and for having the necessary rights and consents to share it.
6. Intellectual property
The Service, including the Sidekick name, branding, software and design, is owned by SandenHub or its licensors and is protected by intellectual property laws. These Terms do not grant you any right to use our branding except as needed to use the Service normally.
7. Service availability
We work to keep the Service available and reliable, but we provide it on an “as is” and “as available” basis. We may change, suspend or discontinue features at any time, and we do not guarantee the Service will be uninterrupted or error-free.
8. Liability
Nothing in these Terms excludes rights you have under the Australian Consumer Law or other rights that cannot be excluded. To the extent permitted by law, SandenHub is not liable for any indirect, incidental or consequential loss, and our total liability arising from the Service is limited to the amount (if any) you paid us in the 12 months before the claim. We are not responsible for disputes between team members, including over money collected through the app.
9. Termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or use the Service in a way that may cause harm or legal risk. Provisions that by their nature should survive termination will continue to apply.
10. Governing law
These Terms are governed by the laws of Australia, and you submit to the non-exclusive jurisdiction of the courts of Australia.
11. Changes and contact
We may update these Terms from time to time; the “Last updated” date above shows when. Continued use of the Service after changes means you accept the updated Terms. For any questions, contact us at sidekick@sandenhub.com.